trustpower.co.nz - Current Faults and support

Faults & Support - Update Service - Power Cut - Trustpower

Trustpower.co.nz Spined HTML

Faults & Support - Update Service - Power Cut - Trustpower Welcome to Trustpower. The browser that you are currently using is not supported by this site. For weightier results please upgrade your browser. Retrieving Data Menu Trustpower Enter search keywords Login Sign up For Home / ForMerchantryFAQs Close Open   For your homeWhenFor your home   PowerWhenPower   Power and GasWhenPower and Gas   Power and BroadbandWhenPower and Broadband   Power, Gas and BroadbandWhenPower, Gas and Broadband   Plan BuilderWhenPlan Builder  Well-nighour products BackWell-nighour products   ElectricityWhenElectricity   Types of broadbandWhenTypes of broadband   FibreWhenFibre   VDSLWhenVDSL   ADSLWhenADSL   Types of gasWhenTypes of gas   Reticulated gasWhenReticulated gas   LPG bottlesWhenLPG bottles   Phone Rates and ServicesWhenPhone Rates and Services   Calling ratesWhenCalling rates   Extra line servicesWhenExtra line services   Joining TrustpowerWhenJoining Trustpower   Sign upWhenSign up   Switching Power CompaniesWhenSwitching Power Companies   Benefits of BundlingWhenBenefits of Bundling   Great ServiceWhenGreat Service  Consumerbenefits BackConsumerbenefits   Information you will need to provideWhenInformation you will need to provide   Our transferral to youWhenOur transferral to you   Supporting vulnerable or medically dependent customersWhenSupporting vulnerable or medically dependent customers   Things to considerWhenThings to consider   Solar BuddiesWhenSolar Buddies   For your merchantryWhenFor your merchantry  Consumerservice and benefits BackConsumerservice and benefits   What services we offerWhenWhat services we offer   Tell us what you needWhenTell us what you need   Our merchantry customersWhenOur merchantry customers   Fish Stop LimitedWhenFish Stop Limited   Your worth and supportWhenYour worth and support   Frequently asked questionsWhenFrequently asked questions   Current Faults and supportWhenCurrent Faults and support   Service terms and conditionsWhenService terms and conditions   Getting the most from your energy and dataWhenGetting the most from your energy and data   Online servicesWhenOnline services   Energy savings tipsWhenEnergy savings tips   Unhappy with our serviceWhenUnhappy with our service   Our resources and sufficiencyWhenOur resources and sufficiency  Well-nighour industries BackWell-nighour industries   Notice of regulatory exemptionWhenNotice of regulatory exemption   Power generationWhenPower generation   Environmental policyWhenEnvironmental policy   Domestic generationWhenDomestic generation   Generation philosophyWhenGeneration philosophy   IrrigationWhenIrrigation   Spill dataWhenSpill data   Wairoa river spritz datesWhenWairoa river spritz dates   Phone and internetWhenPhone and internet   Our Domestic Gas NetworkWhenOur Domestic Gas Network   Your safetyWhenYour safety   Before you dig or work near linesWhenBefore you dig or work near lines   Information for contractorsWhenInformation for contractors   Safety virtually our dams and stationsWhenSafety virtually our dams and stations   Getting to know usWhenGetting to know us   What drives usWhenWhat drives us   Our historyWhenOur history   Working For TrustpowerWhenWorking For Trustpower   Our leadershipWhenOur leadership   Board of DirectorsWhenBoard of Directors   Leadership TeamWhenLeadership Team   News and mediaWhenNews and media   Media releasesWhenMedia releases  Politynews BackPolitynews  Polityinvolvement BackPolityinvolvement   Out and well-nigh in the polityWhenOut and well-nigh in the polity   Lend a Hand FoundationWhenLend a Hand Foundation   Elgregoe the magicianWhenElgregoe the magician  Well-nighElgregoe BackWell-nighElgregoe   Current show infoWhenCurrent show info   Poster and poetry competitionWhenPoster and poetry competition   Help with bullyingWhenHelp with bullying   Book a showWhenBook a show   Itinerary of school showsWhenItinerary of school shows  PolityAwards BackPolityAwards   YouthPolitySpirit AwardWhenYouthPolitySpirit Award  Well-nighCommunity Awards BackWell-nighCommunity Awards   Dates and locationsWhenDates and locations   Trustpower NationalPolityAwardsWhenTrustpower NationalPolityAwards   Top tips for topnotch entriesWhenTop tips for topnotch entries   Trustpower TECT rescue helicopterWhenTrustpower TECT rescue helicopter   HeartlandPolityFundWhenHeartlandPolityFund   Company and investor informationWhenCompany and investor information   DemergerWhenDemerger   Governance documentsWhenGovernance documents   Key investor informationWhenKey investor information   Major shareholdersWhenMajor shareholders   DividendsWhenDividends   Key datesWhenKey dates   Investor publicationsWhenInvestor publications   Share and bondholder informationWhenShare and bondholder information   ReportsWhenReports For consumer service queries: 0800 87 87 87 Or to join Trustpower now: 0800 36 98 45 Facebook Twitter Google + LinkedIn Careers Contact Us FAQ's Commercial Customers Glossary Webmail © 2018 Trustpower Current faults and support  If you are experiencing an outage for any of your Trustpower services, please trammels our outage map unelevated which lists all the known power, internet, phone and gas outages nationwide. Current Faults Filter: Faults for this zoneUndeniabilityus on 0800 87 87 87 to report any fault not listed above, to ask us for information and advice, or to register for Faults Updates. For Customers in the Vector zone of Auckland please undeniability Vector directly on 0508 VECTOR (0508 832 867) or check Vector’s Outage Page here. Our Faults Dispatch team are in unvarying contact with all Network Owners to ensure the most efficient sustentation is given to your fault, restoration of power, and fault updates. Our Faults map is regularly updated to requite you the latest information obtained from the Network Owners. Free Faults Updates. Register for Free Faults Updates and we’ll text or phone you with any situation updates till the power is when on. You can segregate whether you’d prefer a text or a phone call. At any time you can stop updates by texting “cancel”, or by pressing “2” when you get the update phone call. To register for faults updates follow these simple steps: If the power goes off, undeniability 0800 87 87 87, printing “1” for Electricity Faults and follow the instructions. Please have your worth number handy so we can locate your property quickly. 3 things to do when you have a power fault 1.Trammelsthese: > Do your neighbours have power? > Did anyone hear or see anything in relation to the power going off? > Have fuses on your fuse box blown? > Is your mains switch turned on? > Are the streetlights on? 2. Turn your power off at the mains if: > You smell electrical smoke. > Your power supply surges (lights go dim and then unexceptionable again, or appliances are turning off and on). > There is a fire on site and you can do so safely. Important – all power lines should be treated as live plane without having been turned off at the mains switch. 3. Turn any electronic / digital appliances off if: > Your power supply is surging (lights go dim and then unexceptionable again, or appliances are turning off and on). > The fuse for any utilization in use has blown. Although the utilization may not be going, you should still turn it off at the wall. > Water has come in contact with any utilization you are using. > Your home is struck by lightning (often if your house is struck, appliances in use will stop working). Power conditioners and/or surge protectors may help reduce voltage fluctuations and can be purchased from electrical utilization outlets. Insurance imbricate for forfeiture caused by fluctuating power is moreover an option. For remoter information on the types of power faults that may occur at your property, possible causes, checklists and the procedures you should follow when you are dealing with a power fault, please click here. For your home Power Power and Gas Power and Broadband Power, Gas and Broadband Plan Builder Solar Buddies For your merchantry What services we offer Tell us what you needConsumerservice and benefits Your worth and support Frequently asked questions Current Faults and support Getting the most from your energy and data Our resources & sufficiency Power generation Phone and internet Our Domestic Gas Network Your safety Getting to know us Our leadership Company and investor information Demerger News and mediaPolityinvolvement Join the team Better together For consumer service queries: 0800 87 87 87 Or to join Trustpower now: 0800 36 98 45 Instagram Facebook Twitter Google + LinkedIn Careers Commercial Customers Information For Contractors Contact Us Glossary FAQ's Webmail Privacy Policy Website Terms and Conditions © 2018 Trustpower